RERA Buyer Complaint
File a complaint against a builder or promoter for project delays, false advertising, or possession disputes on your State RERA's online portal, using the project's RERA registration number.
Required Documents
Step-by-Step Process
Identify Your State RERA
Each state runs its own RERA authority and portal (e.g. MahaRERA, UP RERA, Karnataka RERA) - find the correct link for your project's state via rera.mohua.gov.in.
Verify the Project's RERA Registration
Search the RERA registration number on the portal to confirm the project is registered and check its promised completion date and current status.
Register and Login as Complainant
Create an account on the RERA portal with your mobile number and email, verified via OTP.
File the Complaint Online
Fill the complaint form selecting the builder/project, describe your grievance, upload the agreement and payment proof, and pay the nominal complaint fee.
Attend the Hearing and Track the Order
RERA schedules a hearing (in person or virtual) before the adjudicating officer; track the status and final order online through your dashboard.
Pro Tips & Warnings
- Always check the project's RERA registration number on rera.mohua.gov.in or the site brochure before booking - an unregistered project has no RERA protection.
- Keep every payment receipt, agreement copy, and builder correspondence as evidence - RERA orders rely heavily on documentary proof.
- The complaint fee is nominal (roughly Rs 1,000-5,000 depending on the state) and RERA has a statutory 60-day disposal timeline, though it can extend for complex cases.